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Step-by-Step Guide on Approving Artwork
Hey fam!
First time using our Art Approval system? Have no fear! To get started, follow the steps below:
Mar 31, 2025
min read
Step 1: Open Your Proof
- You will receive an email with a link to your proof.
- Click the link and allow the page to load fully.
Step 2: Leave Comments
- Click on the part of the artwork where you'd like to leave a comment.
- A text box will appear where you can describe the change you need.
- Click "Send" to ensure your feedback is saved.
- You can add multiple comments as needed.
If you are accessing on a Mobile Device:
- Press and hold anywhere on the artwork to add a comment.
- A small marker will appear where you tapped—this is where your comment will be linked.
- A text box will appear at the bottom of the screen.
- Type your revision request in the text box and click "Send" to save your comment.
- You can add multiple comments if needed.
Step 3: Submitting Your Revision Request
- Once all comments are added, tap "Changes Required" on the bottom of the page to finalize your request.
- This notifies our team that you need revisions.
Step 4: Approving the Proof
- If the artwork looks good, tap the "Approve" button
- Your art will then be reviewed by our team and approval will be finalized.
More than one Proof
- If you requested to see additional colorways, placements, sizing, or alternative designs, use the navigation arrows to the left (<) and right (>) of your screen.
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Previous Versions
- To review previous versions, click the clock icon on the top right corner of your screen.
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Troubleshooting Mobile Issues
- If the long press opens a phone shortcut instead of adding a comment:
- Try pressing and holding slightly away from the image's edges.
- If needed, tap outside the menu that appears to dismiss it before trying again.
- If you don’t see a confirmation after submitting your comment:
- Refresh the page and check if the comment appears.
- Scrolling is inversed
- The proof will move in the opposite direction from the way you drag your finger
- If you are unsure whether your comment was saved:
- Refresh the page to ensure the comment is visible.
- Make sure that "Changes Required" has been selected
- If you have multiple versions of the proof:
- You can open the version tab using the 3 horizontal dots on the top right of the page
Frequently Asked Questions
Q: How will I know if my revision request has been received?
A: Once you submit a comment and tap "Changes Required," our team will review it and send an updated proof if necessary. If you do not receive an update within the expected timeframe, reach out to your Project Advisor.
Q: What if I accidentally approve a proof?
A: If this happens, contact your Project Advisor immediately. They can check the status and make adjustments if needed.
Q: I can’t find the email with my proof. What should I do?
A: Check your spam or junk folder. If you still cannot find it, let your Project Advisor know so we can resend it.
Final Tips for a Smooth Experience
- Review your proof carefully before approving.
- Be as specific as possible when requesting changes.
- If you are unsure about anything, reach out to your Project Advisor for help.
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